When your iPhone gets stuck on the Apple logo, enters an endless boot loop, or displays the dreaded black screen of death, it can feel like the end of the world. In moments like these, most people consider two main options: Apple Support or Tenorshare ReiBoot.
Apple Support is the “official” route, offering device repair or replacement — but it can be time-consuming and expensive, especially if your warranty has expired. On the other hand, Tenorshare ReiBoot is an affordable, easy-to-use software solution that allows you to repair iOS system issues at home without needing technical expertise.
So, which option is right for you? This guide will help you compare Tenorshare ReiBoot vs. Apple Support by looking at cost, speed, ease of use, and the types of issues each option can fix. By the end, you’ll have a clear understanding of which solution is the better choice for your iPhone repair needs.
What is Tenorshare ReiBoot?
Tenorshare ReiBoot is a desktop software tool that helps you repair iOS system issues like boot loops, black screens, stuck Apple logos, and frozen screens. It supports all iPhones, iPads, and iPods and works on both Windows and Mac computers.
Unlike Apple Support, which requires you to book an appointment, send in your device, or visit a store, ReiBoot allows you to fix issues instantly at home. You don’t need any technical skills to use it — just plug in your iPhone, follow a few on-screen instructions, and let ReiBoot do the rest.
Key Features of Tenorshare ReiBoot
Fixes over 150 iOS system issues (boot loops, stuck Apple logo, black screens, etc.)
Provides a Standard Repair option to fix most issues without deleting your data
Offers a Deep Repair option for more severe issues (this may erase your data)
Allows you to enter and exit Recovery Mode with one click
Compatible with all iOS devices and iOS versions, including iOS 17
What is Apple Support?
Apple Support is Apple’s official customer service for users facing iPhone issues. If your iPhone is under warranty or covered by AppleCare, you may be eligible for a free repair or replacement. However, if your warranty has expired, Apple Support can be costly.
When you report an issue to Apple Support, you may be asked to do one of the following:
Visit an Apple Store (Genius Bar) for an in-person repair.
Send your device to Apple’s repair center via mail.
Use the Apple Support app to follow troubleshooting steps.
While Apple Support is known for its expertise, it often requires time, appointments, and potentially long wait times.
Tenorshare ReiBoot vs. Apple Support: Side-by-Side Comparison
Cost
One of the biggest differences between Tenorshare ReiBoot and Apple Support is the cost.
Apple Support can be free if your iPhone is under warranty or covered by AppleCare. But if your warranty has expired, repair costs can range from $100 to $600, depending on the issue.
On the other hand, Tenorshare ReiBoot offers a one-time payment starting at around $29.95 per month or $59.95 for lifetime access. Once you own the software, you can use it as many times as needed.
Winner: Tenorshare ReiBoot — If your iPhone is out of warranty, ReiBoot is significantly cheaper.
Speed and Convenience
If you’ve ever tried to schedule a Genius Bar appointment, you know it can take several days to get a slot. Alternatively, mailing your iPhone to Apple can take 5-10 business days for repairs and returns.
With Tenorshare ReiBoot, you can start the repair process immediately. Simply download the software, connect your device, and repair the issue within 10-15 minutes.
Winner: Tenorshare ReiBoot — No need to wait for appointments or shipping delays.
Ease of Use
Apple Support requires users to follow a series of troubleshooting steps, such as force restarting the device, entering recovery mode, or using iTunes. For non-tech-savvy users, these steps can be confusing and frustrating.
ReiBoot, on the other hand, provides a user-friendly interface with simple buttons for “Enter Recovery Mode,” “Exit Recovery Mode,” and “Start iOS System Repair.” No technical skills are required.
Winner: Tenorshare ReiBoot — Simple and beginner-friendly interface with clear instructions.
Data Loss
When using Apple Support, they often suggest a factory reset as a solution. This process erases everything on your iPhone, including photos, videos, messages, and apps.
Tenorshare ReiBoot, however, offers a Standard Repair option that fixes issues without deleting your data. Only the Deep Repair option erases data, and it’s only used as a last resort.
Winner: Tenorshare ReiBoot — Keeps your data safe with the Standard Repair option.
Range of Issues They Can Fix
Apple Support can resolve almost any iPhone problem, but only if you’re willing to go through the repair or replacement process.
Tenorshare ReiBoot can solve over 150 iOS system issues, including:
iPhone stuck on Apple logo
iPhone frozen or black screen of death
iPhone boot loop
Stuck in Recovery Mode
iOS update or restore failures
Winner: Tie — Both options can resolve most iPhone issues, but ReiBoot allows you to fix them instantly at home.
When Should You Choose Tenorshare ReiBoot?
You should choose Tenorshare ReiBoot if:
Your iPhone is out of warranty, and you want to avoid costly repair fees.
You need to fix stuck Apple logos, black screens, or boot loops.
You prefer a DIY option where you can control the process.
You want to avoid a factory reset and keep your data intact.
When Should You Choose Apple Support?
You should choose Apple Support if:
Your device is still under warranty or AppleCare coverage.
You have hardware damage (like a broken screen or water damage) that requires physical repair.
You prefer to have a professional technician handle your iPhone.
Tenorshare ReiBoot Pricing
ReiBoot offers three pricing plans:
Monthly Plan: $29.95/month
Yearly Plan: $39.95/year
Lifetime Plan: $59.95 (one-time payment)
For most users, the Lifetime Plan is the best value since it provides unlimited usage forever. Instead of paying Apple’s repair fees multiple times, you only pay for ReiBoot once.
Apple Support Pricing
If your iPhone is still covered by AppleCare+, repairs are often free or have a small service fee (like $29 for screen replacements). But if your warranty has expired, you’ll have to pay out-of-pocket.
Common Apple Repair Costs:
Screen replacement: $149 to $329
Battery replacement: $69 to $99
iOS system repair (for boot loops or update issues): $100 to $600
If you’ve already paid for AppleCare, you might as well use it. But for out-of-warranty users, ReiBoot is the more affordable option.
Which Option Should You Choose?
If your iPhone is experiencing iOS system issues (boot loops, black screens, stuck Apple logos), Tenorshare ReiBoot is the clear winner. It’s cheaper, faster, and doesn’t require you to leave your house. Plus, you can use it multiple times if you experience similar issues in the future.
Choose Apple Support if your iPhone is still under warranty or has physical damage that requires a technician’s assistance. However, for software-related problems, ReiBoot is the faster, more affordable option.
Frequently Asked Questions (FAQs)
Does Tenorshare ReiBoot delete my data?
No, the Standard Repair option keeps all your data intact. Only Deep Repair erases your files.
Is ReiBoot better than a factory reset?
Yes, ReiBoot repairs system issues without deleting your photos, apps, and files. A factory reset erases everything.
How much does Tenorshare ReiBoot cost?
ReiBoot costs $59.95 for lifetime access, far cheaper than Apple’s repair fees.
Can I use ReiBoot on Mac and Windows?
Yes, ReiBoot is compatible with both Mac and Windows computers.
Tags: Tenorshare ReiBoot, iPhone repair, Apple Support, iPhone boot loop, iPhone black screen
